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Shipments and returns

Packages are generally dispatched within 1 or 2 days after receipt of payment and are dispatched with tracking and deposit without signature. If you prefer delivery with the required signature, an additional cost will apply, so please contact us before choosing this method.

Whichever shipping option you choose, we will provide you with a link to track your package online.

The delivery costs include handling and packaging costs as well as shipping costs. Handling costs are fixed, while transport costs vary depending on the total weight of the shipment. We advise you to group your articles in a single order. We cannot combine two separate orders separately, and shipping charges will apply to each.

We advise you to keep the packaging of all electric vehicles in the event of a return, to avoid any risk of damage during the return in warranty or in Sav. Otherwise, the risk of damage and the costs arising therefrom will be at your expense.

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